Crossora is operated by Townsend Technical Solutions Ltd, a company registered in England and Wales (company number 14847917), registered office 167–169 Great Portland Street, 5th Floor, London W1W 5PF. We are the controller of the personal data described here, and we are registered with the Information Commissioner's Office (ICO)[, registration number to add].

Contact: hello@crossora.co.uk — for any privacy question or to use your rights below.

Your email address

• When: you join the waitlist

• Why: to email you when the beta opens and send occasional Crossora updates

• Legal basis: your consent (UK GDPR Art. 6(1)(a))

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Your answers to the optional waitlist questions (e.g. how many countries you visit a year, which tool you use now)

• When: only if you choose to answer

• Why: to decide what to build first

• Legal basis: your consent (UK GDPR Art. 6(1)(a))

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Whether you open our emails and click links

• When: when you read our emails

• Why: to see which updates are useful, and to stop sending what isn't

• Legal basis: our legitimate interest in improving our emails (UK GDPR Art. 6(1)(f)). You can turn this off by unsubscribing

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How you use the website (pages viewed, rough location from your IP address, device and browser type)

• When: only if you accept analytics cookies

• Why: to understand which pages help people, and improve them

• Legal basis: your consent (UK GDPR Art. 6(1)(a), and PECR for cookies)

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Technical data needed to run the site securely (e.g. IP address in server logs)

• When: every visit

• Why: to deliver the site and protect it from abuse

• Legal basis: our legitimate interest in running a secure website (UK GDPR Art. 6(1)(f))

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We don't sell your data, use it for advertising, or share it with anyone to market to you.

Your travel data isn't collected by this website. The free calculators on this site [run in your browser and don't send the dates you enter to us — confirm when the calculators are built].

We use a small number of service providers, under contracts that only let them use your data to provide their service to us:

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MailerLite (UAB MailerLite)

• What for: waitlist signups, emails and the optional questions

• Where your data may be handled: [confirm from MailerLite's data processing terms]

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Wix (Wix.com Ltd)

• What for: hosting the website

• Where your data may be handled: [confirm from Wix's data processing terms]

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Google (Google Analytics 4)

• What for: website analytics, only with your consent

• Where your data may be handled: [confirm from Google's data processing terms]

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If any of them handle data outside the UK, they do so under safeguards recognised by UK law (an adequacy decision, or the UK International Data Transfer Agreement / Addendum).

• Essential cookies keep the site working and secure. They don't need consent.

• Analytics cookies (Google Analytics) are only set if you click "Accept" on the cookie banner. You can change your mind any time from the [Cookie settings] link in the footer.

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[List of cookies by name and duration: to add from the live site once analytics is set up.]

• Waitlist email and answers: until you unsubscribe or ask us to delete them, or 12 months after Crossora's public launch if you haven't become a user, whichever comes first. After you unsubscribe we keep only your email address on a suppression list, so we never email you again by mistake.

• Analytics data: [the retention period set in Google Analytics when it goes live at launch].

Under UK data protection law you can ask us to:

• give you a copy of your data (access)

• correct it

• delete it

• restrict or object to how we use it

• give it to you in a portable format

• stop using it where you gave consent (this doesn't affect what we did before you withdrew it)

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Every email has an unsubscribe link. For anything else, email hello@crossora.co.uk. We'll reply within one month.

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If you're unhappy with how we've handled your data, please tell us first so we can put it right. You can also complain to the Information Commissioner's Office (ICO): ico.org.uk/make-a-complaint.

The website and waitlist are for adults. We don't knowingly collect data from anyone under 18.

If we change this policy we'll update the date at the top. If a change affects how we use your data, we'll tell waitlist members by email first.